The Position

The Office Manager role is to effectively run the office environment, keeping head office operations running smoothly by carrying out day to day administrative tasks, and supporting the directors and senior management team. As PA to the Managing Director, provide administrative support including typing, diary management, travel arrangements, and meeting coordination.

The Office Manager is the ‘go-to’ person in the office, managing general queries, ensuring relevant records are up-to-date, office equipment is maintained appropriately, working with all departments. Maintaining good relationships with staff members is an important as part of the role.

Qualifications/Work Experience

• Experience in office management
• The role requires a conscientious individual, who can work off their own initiative
• Experience in the following is a bonus:

Required Skills and Attributes

• Dynamic and highly organised
• An interest in working with people
• Strong administrative skills
• Good attention to detail
• Excellent communication skills
• Professional demeanour with strong interpersonal skills
• Proficient with Microsoft Office Suite
• Flexible approach to changing priorities on a daily basis
• Ability to act with discretion, integrity, professionalism, and confidentiality

Roles and Responsibilities

General Office Administration Duties

• Act as the first point of contact for clients, addressing inquiries, forwarding messages, and ensuring a professional client experience.
• Screen telephone calls, deal with messages and enquiries
• Maintain supplies of stationery and equipment
• Organise meetings and managing boardroom bookings
• Booking transport and accommodation when required
• Organising staff inductions where required
• Provide administrative support including typing, diary management, travel arrangements, and meeting coordination
• Assist the finance department with invoicing, expense management, and petty cash handling
• Organise training sessions, and company events as needed
• Manage post – incoming and outgoing
• Maintain supplies of tea, coffee and milk etc
• Maintain upkeep of boardroom ensuring prepared for meetings, including refreshments
• Maintain the condition of the office and arrange for necessary repairs
• Supervise office staff and provide support where necessary to create an efficient, motivated, and cohesive team

PA Responsibilities

• Liaise with MD and provide regular support, with email correspondence, minutes of meetings, diary commitments
• Monitor all emails for MD and respond accordingly
• Book travel requirements to UK and return
• Provide support to all other Directors
• Type up letters / reports
• Maintain diary for regular meetings